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Privacy Policy

Last Updated: June 14, 2025

This Privacy Policy outlines the practices and procedures of The Clay Media (“we,” “us,” or “our”) regarding the collection, use, and disclosure of personal information when you visit our website (www.theclaymedia.com), use our services, or otherwise interact with us.

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  1. Information You Provide to Us:

  2. Contact Information: This includes your name, email address, phone number, and company name, which you may provide when filling out our contact forms, subscribing to our newsletter, or requesting a quote.

  3. Communications: We collect information when you communicate with us, including the content of your messages, emails, or phone calls.

  4. SMS Consent Information: If you opt-in to receive SMS (text message) communications from us, we will collect your phone number and a record of your consent.

  1. Information We Collect Automatically:

  2. Usage Data: We may collect information about how you interact with our website. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.

  3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your Browse activities. This helps us to improve our website, provide a more personalized experience, and analyze our marketing efforts. You can control the use of cookies at the individual browser level.

2. How We Use Your Personal Information

We use the personal information we collect for the following purposes:

  1. To Provide and Manage Our Services: To enter into contracts, communicate with you about your projects, and provide ongoing support.

  2. To Improve Our Website and Services: To analyze website usage and trends, gather demographic information, and improve the user experience.

  3. For Marketing and Communications: To send you newsletters, promotional materials, and other information about our services that may be of interest to you. You may opt-out of receiving these communications at any time.

  4. For SMS Communications: To send you informational and promotional text messages if you have provided your express consent to receive them.

  5. To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. Who We Share Your Personal Information With

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  1. Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as website hosting, data analysis, and marketing services. These service providers are contractually obligated to protect your information and are not permitted to use it for their own purposes.

  2. Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or prevent fraud.

  3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

4. SMS and Text Message Communications

Your privacy regarding SMS communications is of the utmost importance.

  1. SMS Consent: We will only send you SMS (text message) communications if you have provided your explicit prior consent to receive them.

  2. No Sharing of SMS Consent: SMS consent is not shared with third parties or affiliates. Your opt-in to receive SMS messages from us is exclusively for communication from The Clay Media and will not be sold, rented, or shared.

  3. Opt-Out: You can opt-out of receiving SMS messages from us at any time by replying with the word “STOP”. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

  4. Help: For assistance with our SMS communications, you can reply with the word “HELP” for more information.

  5. Message and Data Rates: Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  1. The right to access: You have the right to request copies of your personal information.

  2. The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  3. The right to erasure: You have the right to request that we erase your personal information, under certain conditions.

  4. The right to restrict processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.

  5. The right to object to processing: You have the right to object to our processing of your personal information, under certain conditions.

  6. The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at team@theclaymedia.com.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

7. Children’s Privacy

Our website and services are not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  1. By email: team@theclaymedia.com

  2. By visiting this page on our website: https://theclaymedia.com/contact/

  3. By mail: 5318 E. 2nd St. Suite # 618 Long Beach, CA 90803 USA