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How Being Thankful Can Boost Your Business


Always make it a point to show your appreciation to your clients and customers. A simple gesture of gratitude goes…

Keep Your Customers Happy With This 2-Step Process


The 2-step process involves: 1. Train your entire team to deliver exceptional customer service 2. Reinforce your customer service expectations…

Top 4 Ways To Make Your Customers Happy


How do we make our customers/clients happy? It is whenever we give them EXACTLY what they want. Not what we…

Why You Should Know Your Customers


It is important to know your clients and customers well. It is not enough to know their basic info. You…

Top 3 Things You Should Do To Have Loyal Customers


Want to have loyal customers? Remember these 3 things: 1) Keep your customers excited - Build their excitement and anticipation…

Chris Clay The Clay Media 949 444 2001