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How Being Thankful Can Boost Your Business

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Always make it a point to show your appreciation to your clients and customers. A simple gesture of gratitude goes…

Keep Your Customers Happy With This 2-Step Process

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The 2-step process involves: 1. Train your entire team to deliver exceptional customer service 2. Reinforce your customer service expectations…

Top 4 Ways To Make Your Customers Happy

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How do we make our customers/clients happy? It is whenever we give them EXACTLY what they want. Not what we…

Why You Should Know Your Customers

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It is important to know your clients and customers well. It is not enough to know their basic info. You…

Top 3 Things You Should Do To Have Loyal Customers

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Want to have loyal customers? Remember these 3 things: 1) Keep your customers excited - Build their excitement and anticipation…

Chris Clay The Clay Media 949 444 2001