Want to have loyal customers?
Remember these 3 things:
1) Keep your customers excited – Build their excitement and anticipation with new content, events, perks and whatnot.
2) Build a personality that will make you popular with our customers – Don’t be static and market-y. Be YOU! Make your brand as real and relatable as it gets.
3) Keep them active, responsive and engaged – Once you’ve built your brand persona, keep your customers coming back for more by being active on social media, and responding to all their queries and concerns. Show ‘em that you care!
This way, you develop a strong relationship with our customers and build customer loyalty.